Terms & Conditions
Last Updated: May 2026
Welcome to SeatShareLK.
SeatShareLK is a ride-sharing platform that connects drivers and passengers for shared travel within Sri Lanka. By creating an account or using SeatShareLK, you agree to the following Terms & Conditions.
1. Platform Role
SeatShareLK acts only as a platform to connect drivers and passengers.
SeatShareLK does not:
- own or operate vehicles
- employ drivers
- guarantee rides
- provide transportation services directly
Drivers and passengers are solely responsible for their own conduct, travel arrangements, and decisions.
2. User Responsibility
Users are responsible for:
- providing accurate information
- maintaining valid contact details
- behaving respectfully and lawfully
- complying with Sri Lankan traffic laws and regulations
Drivers are responsible for:
- holding a valid driving licence
- maintaining a roadworthy vehicle
- ensuring adequate insurance and legal compliance
Passengers are responsible for:
- arriving on time
- behaving respectfully during trips
- accurately declaring luggage and booking requirements
3. Safety Disclaimer
SeatShareLK does not independently verify:
- driver licences
- vehicle conditions
- insurance coverage
- criminal records
- user identities
Users use the platform at their own risk.
Users are encouraged to:
- verify ride details carefully
- meet in safe public locations
- inform trusted persons before travel
In emergencies, users should contact local authorities immediately.
4. Payments and Pricing
SeatShareLK currently facilitates ride coordination only.
SeatShareLK is not responsible for:
- fare disputes
- overcharging
- cash handling
- refunds between users
Users are expected to agree fairly on ride costs and payment methods.
5. Cancellations
Drivers and passengers should avoid unreasonable cancellations, especially shortly before departure.
SeatShareLK may apply penalties, restrictions, suspension, or account removal for repeated cancellations, abuse, fraudulent behaviour, or misuse of the platform.
6. User Conduct
Users must not:
- harass or threaten others
- share false information
- use the platform for illegal purposes
- post fraudulent rides
- misuse ratings or notifications
- impersonate another person
SeatShareLK reserves the right to suspend or remove accounts at its discretion.
7. Limitation of Liability
SeatShareLK shall not be liable for:
- accidents
- injuries
- disputes
- theft
- delays
- cancellations
- vehicle damage
- loss of belongings
- actions of drivers or passengers
Use of the platform is entirely at the user's own risk.
8. Privacy
Users consent to the collection and storage of account and ride information necessary for operating the platform.
SeatShareLK will take reasonable measures to protect user data but cannot guarantee absolute security.
9. Changes to Terms
SeatShareLK may update these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of updated terms.
10. Contact
contact seatsharelk@gmail.com
